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Key Account Manager (E-Commerce) Singapore

E-Commerce Singapore Full-time Singapore

Job Description

As a Key Account Manager (E-Commerce) for Singapore, you will manage day-to-day commercial operations across all online channels. You will drive strategic initiatives to maximize business performance and build strong partnerships with key stakeholders.

Key Responsibilities 

  • Drive assortment expansion, pricing strategy, and promotional effectiveness
  • Negotiate commercial terms, visibility investments and campaign participation
  • Manage day-to-day Singapore commercial operations across all online channels
    Conduct stock forecasting and collaborate closely with the supply chain team
  • Drive visibility and promotional planning to maximize performance during key events such as Double Digit Day and Campaign Day
  • Collaborate with the Regional E‑Commerce team to adapt and leverage regional strategies, tools, and playbooks for local eCommerce execution
  • Share market insights and sales performance data with regional partners
  • Implement and localize best practices across platforms
  • Build effective working relationships with online retailers, e-commerce enablers, and internal stakeholders
  • Identify new business opportunities with platform owners and operational improvements with e-commerce enablers
  • Lead the execution of JDE eCommerce Fundamentals
  • Deliver business KPIs including volume, gross profit, on-time wholesale cost, and market share targets

Qualifications

  • At least 5 years of experience in eCommerce sales development, including account management, content execution, and marketplace/3rd‑party partner management
  • Experience in Beverage, Food, or FMCG within a digital environment and/or eCommerce marketplace platforms
  • Strong commercial acumen with a proven ability to win in eCommerce channels
  • Entrepreneurial mindset with strong curiosity, ownership and a consumer-first approach
  • Strong ability to collaborate effectively across functions and with partners, leveraging diverse strengths to deliver results

Additional Information

JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons led by Jacobs.

Company Description

JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets.

Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons, which includes Moccona, OldTown and Super  in Singapore.  In 2025, JDE Peet’s generated total sales of EUR 9.9 billion and employed a global workforce of more than 21,000 employees.

Discover more about our journey to deliver a coffee for every cup and a brand for every heart at www.jdepeets.com

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